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Medacs’ teams recruited 317 nurses for the All Wales Recruitment programme, double the volume supplied by 3 other agencies combined with a 70% interview to offer ratio.
Medacs’ teams recruited 317 nurses for the All Wales Recruitment programme, double the volume supplied by 3 other agencies combined with a 70% interview to offer ratio.
NHS Wales Shared Services Partnership (NWSSP) provides a range of services on behalf of all Health Boards in NHS Wales, so they can focus on more effective local delivery of frontline services.
In January 2022, Medacs Healthcare was officially appointed as a key supplier of international nurses to NWSSP, along with three other agencies.
The collective target was to recruit 436 international nurses, all of whom needed to have arrived and have started working by the end of August 2022.
Medacs’ international recruitment team committed to recruiting 200 of the required 436 nurses for NWSSP (46%), with the remainder to be supplied by the other three agencies.
Medacs’ International teams knew that this would be a complex contract to fulfil but were able to navigate challenges thanks to their experience with other volume recruitment projects (such as the Capital Nurse Consortium).
Ensuring nurses arrived within the timescale was a challenge due to ongoing delays for visa processing in India, but still achieved within 3 months, thanks to rapidly scheduled interviews which began less than 3 weeks from the contract award.
The Medacs teams worked hard to keep nurses engaged and reassured throughout the process and preventing dropouts. Stakeholders across all the different Health Boards were also given extensive support to ensure a consistent time-to-hire was achieved across all locations.
Nurses were carefully matched to each local area to maximise retention and provided with all the support they needed from a dedicated Pastoral Care Manager. Pastoral care included detailed location-specific guidance, with arrival packages of food and household essentials, accounting for factors such as which supermarkets delivered to each area and the cooking facilities in different accommodation types.
455 nurses were shortlisted for interviews
70% interview to hire ratio was achieved, indicating a high quality shortlist
275 nurses accepted offers and commenced onboarding on schedule
Medacs teams recruited twice as many nurses as all other agencies combined
138% of target international nurse hires achieved
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